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Old 14-11-2016, 22:59   #1163
RichardCoulter
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Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:
Originally Posted by 1andrew1 View Post
Could they be self-install for some people.? Maybe those with a current Tivo and V+ can get the V6 via courier and then return the V+ to VM.
Quote:
Originally Posted by RichardCoulter View Post
Apart from new customers, I believe that they will all be self install.
Update:

It appears that VM may have changed their mind about self install as i've now been told that my V6 will be brought on Thursday by an engineer who will take my old box away with him after installing the new box.

Again, I don't know if this has been done to appease me or will be done for everyone converting to the new box.

They have also agreed to credit my account with a further £60, in effect this covers the TiVo fee from April when my box started going slow.
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