Cable Forum - View Single Post - Superhub Business 5 IP subnet: Max speed and CPE options?

naysan19 · 19-10-2016, 22:19

Ok good, i'll keep an eye on the website to see if anything changes in the next few weeks.

I spoke to two different customer service representatives, both of them said the same thing - if we wanted to take out a new connection, we could only get one static IP as multiple static IPs are not supported for new connections. The only way to keep the current set up is if the move was less than 25 metres from where the SH is now, which is seen as an internal move.

They also didn't have a timescale for when they would offer multiple static IPs again. I'll see if I can get on the trial while we're still in the current building.

19-10-2016, 22:19	#7
naysan19 Inactive Join Date: Nov 2015 Posts: 35	Re: Business 5 IP subnet: Max speed and CPE options? Ok good, i'll keep an eye on the website to see if anything changes in the next few weeks. I spoke to two different customer service representatives, both of them said the same thing - if we wanted to take out a new connection, we could only get one static IP as multiple static IPs are not supported for new connections. The only way to keep the current set up is if the move was less than 25 metres from where the SH is now, which is seen as an internal move. They also didn't have a timescale for when they would offer multiple static IPs again. I'll see if I can get on the trial while we're still in the current building.