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Originally Posted by danielf
It sounds like a similar thing as what happened to me. I gave them my month notice, and they cut off the phone the same day. It was reconnected within an hour after I gave them a ring, but I think you'll have to call them. Regarding the engaged tone, try again in half an hour or so. You will get through eventually...
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Thanks for the reassurance - I was worried they'd want a new 12-month contract to renew the line, if they have indeed terminated it a week too soon.
As for sorting the problem ... one of our lovely CSR members has offered to have a look into it, so hopefully I'll be spared the telephone queue after all!
EDIT
Seeing as NTL is now on the case, thread closed.
