Quote:
Originally Posted by Kushan
Degraded service has the lowest priority because people are still getting a service, but at what point would you say the service has degraded so much that it may as well not be a service at all? You'd think that'd be when you can't use your connection for its intended purpose (gaming, streaming, etc.) but oh no, according to some folks if the connection is intermittent and it takes 3mins to load google, it's still a working service.
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That explains a lot. Makes me wonder what levels they have even lower than lowest priority, as the fix date for my problem was a year
Edit: Checking forum posts for my old area, it seems they really did take up until the end of April/beginning of May this year to fix that oversubscribed UBR, right around the quoted fix date