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RichardCoulter · 15-02-2012, 23:06

All of our managers who live on the premises, who wish to have pay TV, are not allowed Sky, to encourage them to use VM. They then tend to use VM for their BB and landline too. I use the refer a friend scheme as a way to make a little extra money.

Most times I have faced the usual nonsense from frontline staff and have had to pull strings to get things sorted.

This should not have to be the case and is becoming tiresome.

Senior management have been informed that, should this continue, Sky dishes will be allowed on our premises.

It really does seem that VM and/or their staff seem to go out of their way to annoy customers- not acceptable.

15-02-2012, 23:06	#34
RichardCoulter cf.mega poster Join Date: Jan 2008 Posts: 10,067	Re: Introduce a friend? All of our managers who live on the premises, who wish to have pay TV, are not allowed Sky, to encourage them to use VM. They then tend to use VM for their BB and landline too. I use the refer a friend scheme as a way to make a little extra money. Most times I have faced the usual nonsense from frontline staff and have had to pull strings to get things sorted. This should not have to be the case and is becoming tiresome. Senior management have been informed that, should this continue, Sky dishes will be allowed on our premises. It really does seem that VM and/or their staff seem to go out of their way to annoy customers- not acceptable.