Quote from that article (surprising what they can do when the media catch on):
Quote:
Update
Virgin Media returned with this statement:
Since merger we have made significant progress on integrating and improving our legacy systems. So far we have completed a massive billing centralisation project, launched a new 20Mb service and upgraded customers to higher broadband speeds for free.
Work to align minor differences in speeds across the NTL and Telewest customer bases is ongoing and should be complete very soon, along with further initiatives to reinforce our position as the UK's leading residential broadband service. We apologise for any confusion and will be updating our website accordingly.
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