A family say that their Sky/Openreach socket caught fire!
Openreach say that this is not possible.
They gave him a temporary mobile internet connection, put in a power surge protector and offered him £120, but say that it must be due to his electric wiring being faulty
Are dangerous power surges possible or common with telephone lines (with their low voltage)?
Can they actually catch fire?
BBC1 Wales would like anybody who has experienced this to contact them.
The relevant item starts at about 0:13:
http://www.bbc.co.uk/programmes/b080ysbz