Quote:
Originally Posted by Sirius
Just slammed the phone down. He told me my levels are wrong and i would need a engineer. 
Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency : 25808000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 42.5 dBmV
Upstream Mini-Slot Size : 2
I have had those same levels for months with no problems
Next call is to retentions, I want a rebate on my payment for this month. |
If you are not happy with the "service" and i do use that term loosely, vote with your wallet and leave already, we all know that complaining to them dont do jack, so the only way for them to sit up and take notice is to leave!
