Quote:
Originally Posted by darthlinux
Sirus heres how the call will go
Hello sir reboot ur modem 5 times please, ok what speed are you getting then you say 500Kb/s they say ok sir thats 20Mb thank you bye, then you get back through and they tell you theres a outage thank you bye, you might aswell hang up I have just told you how the call will happen
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Just slammed the phone down. He told me my levels are wrong and i would need a engineer.
Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency : 25808000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 42.5 dBmV
Upstream Mini-Slot Size : 2
I have had those same levels for months with no problems
Next call is to retentions, I want a rebate on my payment for this month.