Re: Rip off company
i had a chat with virgin mobile to try to get an upgrade which the gentleman said yes i got a new shiny sony xperia zx the customer guy said there a free upgrade and wouldn't have to pay anything to upgrade and the phone was mine to sell a month later i get a phone call from Virgin Mobile as i cancelled my old direct direct on the old mobile as i was told too they said i still have £64 left to pay i complained and a few weeks later i got a phone call about the complaint she said that if i stopped the complaint she would send me £64 which she did to pay the outstanding balance but couldn't add it to my account wierd times at Virgin Mobile anyone have any simular storys ?
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