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BenMcr · 31-01-2011, 13:55

Although I appreciate it's a unfortunate situation, the options provided by Virgin are in line with the Terms and Conditions of service

http://shop.virginmedia.com/the-legal-stuff/terms-and-conditions-for-cable-services.html#home

K2. If you move to another address during any minimum period paragraph J2 will apply, unless you continue to receive Virgin Media Ltd and/or Virgin Media Entertainment services at your new address (in which case paragraph K3 will apply).

J2 states that an Early Disconnection Fee is payable if services are disconnected within a minimum term

Also, you can have two accounts in the same address

31-01-2011, 13:55	#2
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: 2 accounts in to 1 at new house Although I appreciate it's a unfortunate situation, the options provided by Virgin are in line with the Terms and Conditions of service http://shop.virginmedia.com/the-legal-stuff/terms-and-conditions-for-cable-services.html#home K2. If you move to another address during any minimum period paragraph J2 will apply, unless you continue to receive Virgin Media Ltd and/or Virgin Media Entertainment services at your new address (in which case paragraph K3 will apply). J2 states that an Early Disconnection Fee is payable if services are disconnected within a minimum term Also, you can have two accounts in the same address __________________ I work for Virgin Media but all views are my own.