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Tortoisebex · 31-01-2011, 13:53

Hi All

Im really after advice as have not had any help with calling 150,

I am soon moving in with a work colleuge, we both currently have flats with our own Virgin media packages.. Cause of rising costs etc we have decided to rent a house together...

But when i called Virgin they said we only had 2 options - take both the accounts to the new house or pay 151 for a early disconnection.... which i thought was not very helpful.

I have been a VM cistomer for a time now, but when i moved to my flat 4 months ago they started a new contract. similary my collegue has a new contract as VM did a change of ownership and started a new contract when her old housemate moved out.

I really dont think having 2 small packages in the same house is a good solution, we are happy to take out a XL package etc to make the cost similar to what the 2 small ones would have been. But we have been told we cant do this...

Does anyone have any ideas? Also is it true that you cant actually have 2 accounts at the same property?

31-01-2011, 13:53	#1
Tortoisebex Inactive Join Date: Jan 2011 Posts: 2	2 accounts in to 1 at new house Hi All Im really after advice as have not had any help with calling 150, I am soon moving in with a work colleuge, we both currently have flats with our own Virgin media packages.. Cause of rising costs etc we have decided to rent a house together... But when i called Virgin they said we only had 2 options - take both the accounts to the new house or pay 151 for a early disconnection.... which i thought was not very helpful. I have been a VM cistomer for a time now, but when i moved to my flat 4 months ago they started a new contract. similary my collegue has a new contract as VM did a change of ownership and started a new contract when her old housemate moved out. I really dont think having 2 small packages in the same house is a good solution, we are happy to take out a XL package etc to make the cost similar to what the 2 small ones would have been. But we have been told we cant do this... Does anyone have any ideas? Also is it true that you cant actually have 2 accounts at the same property?