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Old 10-05-2012, 16:51   #9
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: My current bundle.

You only pay fees if you need appropriate kit. So if for instance you were on L 10 with a SuperHub and also had TiVo, then wouldn't pay any fees to move onto the Essential collection because you already have the kit needed

However if you need a TiVo, or an extra box installed then install fees would apply - same as they technically do for new customers (again excluding any offers for install)
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