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Old 06-04-2012, 10:00   #1
mikep
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Join Date: Apr 2006
Posts: 45
mikep is an unknown quantity at this point
What can cause this intermittent power level fault

It all started on Wednesday morning after very bad rainfall, and apparently there was an area fault. But I think it is still happening.

It starts at 8am, and goes up and down all the time, eventually it is back alright on the evening. I have an engineer booked as I called about my Tivo box problems (channels are breaking up). The tech support department does not know if work is happening in my area (Teesside).
On Wednesday the cable modem tech support didnt even want to know about my powerlevels at -14.x with a SNR at 30.0. But the UK Tivo team did.

Downstream 09:16 06/04/2012 - Normal

Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 204 55616000 Kbits/sec 315000000 Hz 2.8 dBmV 40.6 dB Hybrid
Locked QAM256 201 55616000 Kbits/sec 291000000 Hz 3.3 dBmV 40.9 dB Hybrid
Locked QAM256 202 55616000 Kbits/sec 299000000 Hz 3.5 dBmV 41.4 dB Hybrid
Locked QAM256 203 55616000 Kbits/sec 307000000 Hz 3.2 dBmV 40.9 dB Hybrid

Downstream 09:47 06/04/2012 - BAD

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 204 55616000 Kbits/sec 315000000 Hz -13.7 dBmV 29.3 dB Hybrid
Locked QAM256 201 55616000 Kbits/sec 291000000 Hz -14.1 dBmV 28.9 dB Hybrid
Locked QAM256 202 55616000 Kbits/sec 299000000 Hz -13.8 dBmV 29.3 dB Hybrid
Locked QAM256 203 55616000 Kbits/sec 307000000 Hz -13.7 dBmV 29.4 dB Hybrid

Downstream 10:01 06/04/2012

Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 204 55616000 Kbits/sec 315000000 Hz 3.1 dBmV 40.9 dB Hybrid
Locked QAM256 201 55616000 Kbits/sec 291000000 Hz 3.6 dBmV 41.4 dB Hybrid
Locked QAM256 202 55616000 Kbits/sec 299000000 Hz 3.9 dBmV 41.8 dB Hybrid
Locked QAM256 203 55616000 Kbits/sec 307000000 Hz 3.6 dBmV 41.1 dB Hybrid

Upstream is constant at:

Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 2 20480 Kbits/sec 35800000 Hz 46.0 dBmV
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