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joglynne · 08-04-2010, 19:43

Hi Hoffmeister, welcome to the forum.

There seems to have been a very widespread outage on the TV side at about the same time you were having difficulties contacting VM so that is probably the reason you had difficulty making contact.

As long as you have your BB working you can always go on the VM Community Forum and see what is happening and ask for your problem to be looked at by the VM technical staff who work over there.

Link to that site. ... http://community.virginmedia.com/

Of course we will always be here to help as well.

.

08-04-2010, 19:43	#2
joglynne Born again teenager. Join Date: Feb 2007 Location: Manchester. (VM area 20) Age: 75 Services: Maxit TV, M250 Fibre BB. Phone-Anytime Chatter Posts: 13,698	Re: Not very impressive fault statusing Hi Hoffmeister, welcome to the forum. There seems to have been a very widespread outage on the TV side at about the same time you were having difficulties contacting VM so that is probably the reason you had difficulty making contact. As long as you have your BB working you can always go on the VM Community Forum and see what is happening and ask for your problem to be looked at by the VM technical staff who work over there. Link to that site. ... http://community.virginmedia.com/ Of course we will always be here to help as well. . __________________ "I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne