Cable Forum - View Single Post - Tivo V6 Are VM frontline staff now discouraged from escalating customer issues?

RichardCoulter · 20-10-2017, 22:41

Thanks for the insight dodgem; I rather suspect that this is something along the lines as to what's now going on since John Malone's LG purchased the company.

He's well known for sweating his assets, sounds like he's sweating his employees too

20-10-2017, 22:41	#19
RichardCoulter cf.mega poster Join Date: Jan 2008 Posts: 10,061	Re: Are VM frontline staff now discouraged from escalating customer issues? Thanks for the insight dodgem; I rather suspect that this is something along the lines as to what's now going on since John Malone's LG purchased the company. He's well known for sweating his assets, sounds like he's sweating his employees too