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Old 22-04-2017, 15:16   #10
RichardCoulter
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Join Date: Jan 2008
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Re: Outage TW7 - No TV Etc

Quote:
Originally Posted by japitts View Post
After a couple of specific instances of trying to report OnDemand faults to offshore-CS, it's become quite obvious they have no hands-on experience of using VM services...I can't imagine why.

To call them script-reading robots, is to put it politely. But....they're cheap and on every measurable scale that VM's accountants can probably see, they're ticking the boxes.
Cheap, exactly.
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