Thread: Dixons Coverplan
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Old 30-03-2005, 14:37   #26
Strzelecki
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Re: Dixons Coverplan
Quote:
Originally Posted by Neil
Under the revised Sale of Goods act, the onus in on the retailer (Dixons) in the 1st 6 months to prove that the fault was not there from new, & therefore that it is of merchantable quailty.

Also-re your extended warranty not 'kicking in' until Jan 2006-normally these warranties 'replace' the manufacturer's warranty & start from day 1.
Ah sorry, I misread the very first post! Of course take it back to a store and they will replace it for you as it's under initial warranty. And I've just checked, under the 1st 12 months it is a code 5 product that will be exchanged in store. Just take it back to a Dixons (according the the website the Dixons XL is still open) or call the number on the top of your receipt first to check stock availability in that store. After the 12 months then it will be repaired under the coverplan by Microgenetics. But at the moment you can just have a swap in store. Hope that clears things up!
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