Quote:
Originally Posted by carlwaring
What I would or wouldn't like is irrelevant to what may potentially be seen as libellous 
So, basically VM aren't perfect. Tell us something we don't already know  No company is perfect.
As has mine been with VM, NTL and TW. I'm sure I can find one or two people with billing problems with BT though. So maybe they're not perfect either. |
Excatly. I'm sure people do have problems but not everyone does. I've been with VM/NTL for about 12 years now. Never had a billing problem, never had a service problem (a couple of outages which got sorted without any intervention from me) and I've always had the full internet speeds I'm supposed to get. The only minor issue I did have was when I moved once and the engineer gave the wrong code for my TV box so I got no channels but that was sorted pretty quickly.
Can't really comment on the customer service as I've only had to phone them a couple of times in all these years. So while I'm sorry some people have problems, it doesn't mean everyone does.