Here are the readings after the reboot yesterday :
Downstream Channels
Lock Status Channel ID Frequency Modulation Rx Power SNR Pre RS Errors Post RS Errors
Locked 54 307000000 Hz QAM256 5.1 dBmV 42.4 dB 9296 0
Locked 49 267000000 Hz QAM256 4.5 dBmV 42.5 dB 8548 0
Locked 50 275000000 Hz QAM256 4.7 dBmV 42.4 dB 8120 12
Locked 51 283000000 Hz QAM256 4.5 dBmV 42.0 dB 11289 0
Locked 52 291000000 Hz QAM256 3.6 dBmV 41.4 dB 19208 0
Locked 53 299000000 Hz QAM256 5.0 dBmV 41.9 dB 11942 0
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Upstream Channels
Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked 7 45800000 Hz ATDMA 58.0 dBmV 16QAM 6400000 20480 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
I spoke to tech support again. They say it's a fault in the area with a resolution time of one week (should be fixed on the 20th). Even if she was to book a tech to come out it would automatically be cancelled since this was flagged as an area fault.
As you can see on the Live Graph it's starting to get bad again.
Guess I have to wait a week
