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TbGbe · 10-05-2012, 14:45

Ben, I am sure you know that the problem is that existing customers are paying the same amount of money (or more) as being charged for a collection; but receiving "less" services - and are then asked to pay when asking to be put on the collection. Using BB and the SuperHub as an example, I/we view installation/activation as a fee for being able to get the 30Mb for a collection (or when considering adding TiVo to existing TV package).

10-05-2012, 14:45	#8
TbGbe Inactive Join Date: Nov 2011 Location: Blackpool Services: Phone M, 10Mb, TV XL (V+) Posts: 83	Re: My current bundle. Ben, I am sure you know that the problem is that existing customers are paying the same amount of money (or more) as being charged for a collection; but receiving "less" services - and are then asked to pay when asking to be put on the collection. Using BB and the SuperHub as an example, I/we view installation/activation as a fee for being able to get the 30Mb for a collection (or when considering adding TiVo to existing TV package).