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Have you phoned virgin mobile to see what they say
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Candidly, Virgin have been very good.
Problem is that they think coverage is good for my area. Unfortunately its no good for me.
As far as connection is concerned, my phone links to Virgin. The missus phone links to T Mobile. Virgin techs assure me that that is not a problem.
Strange how the missus cannot make any connections from the house, I can, infrequently, and we have identical phones.
Its all becoming far too complicated for me.
Cheers