Quote:
Originally Posted by Pbryanw
Could the fact I carried out the installation of the box, before activating it over the phone, have anything to do with it? Anyway, the V6 is now fully functional with the powerline adapters.
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Yes, installing the box before phoning can cause issues.
That's why the number is on the outside of the box and there are lots of 'Phone first' warnings in the self install guide.