[Adison]

Hi there, first post so be gentle please.

had a quick look and can't find anything else referring to this.

So I e-mailed Virgin asking why I have to pay extra to get inclusive minutes for international calls and I got a very nice reply from Graeme Oxby (Managing Director of Mobile and Home phone).


Thank you for your email which Neil has passed to me to deal with.



I understand your concern about the international calling and am pleased to say that we will be launching an international pack - which will include calls to Spain - later on this year.



As far as upload speeds go, we are planning to improve upload speeds for all customers over the remainder of the year so hopefully, by the end of the year, you will have noticed an increase.



That you for being a loyal customer and taking the trouble to write to us.



Yours sincerely



Graeme Oxby

Managing Director – Mobile and Home Phone

I also asked about upload speeds but I think its general knowledge about the upload increase this year?

but hopefully I will be able to get a better bundle if I can drop my anytime minutes!