Re: 3 Weeks to replace 5 metres of phone cable !!!.
I know that BT are forced to offer fixed compensation amounts for telephone outages that are their fault. The compensation is quite a tidy sum if you don't accept their offer to divert all calls to another number, such as your mobile. If you take the divert, the fixed comp is piddly.
Don't know if the same applies to other telephone providers like VM?
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