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Old 25-04-2013, 20:49   #1
Firmsky
cf.addict
 
Join Date: Sep 2010
Location: Ipswich
Services: Ultimate ooomph
Posts: 402
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Current Retention Offers

Evening fellow CF people,

I did post this in the billing section but got no responses so thought I would ask in this active section. Just want some advice in relation to renegotiating my deal. Perfectly happy with VM albeit their upload Cap is

Your package
Bundle Charges Total
Talk Weekends TV Size: X L 1 Additional V Box TiVo Monthly Fee Broadband XXL (Up To 100mb) Premiere Collection
Bundle Charges Total total£60.50
Promotional offer(s)
£5 Off For 12 Month Campaign On Your Collection Pack Which Will End On 27-SEP-13
Promotional offer(s)CR £5.00
Phone line rental
Line Rental
12 Month Line Rental Saver - Payment Made In Advance For Line Rental Until 02-JAN-14
Phone line rental total£0.00
Your package total£55.50

My services if you can not make the above out are... (Pretty sure its the Premier package with 100Meg but a reduction of the 2nd TiVo fee)

XL TV with 2 TiVo boxes
100Mbps
M Phone

My contract is up on the 1st June 2013 so I am just trying to review if I can negotiate a better deal with VM? I don't mind signing a further contract as I have paid line rental till Jan 2014 anyhow so if I did leave I would ultimately lose that. I'm happy with the VM service I receive just want to make sure I am paying the average for a loyal customer.

Thanks for any advice you can offer.
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