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Originally Posted by Bob
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Morning Bob, Will keep any eye on the other page to see what develops.
The issue of response, lack-off, or smoke screen is what really riles me.
Every time I call Virgin media I get a different answer, I don’t fault the kids on the other end I get the impression they are just reading from a promt screen.
There must be someone in the ‘team’ who know what the status is, and I’d rather be told truthfully that they haven’t yet figured out the problem, and cannot advise when the problem will be fixed, than be fed a line of crock in the mis-guided belief it will keep the customer happy.
If Virgin are reading this – how about an honest update!