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Old 05-10-2010, 18:38   #1
Mr Angry
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Join Date: Jan 2006
Location: Belfast
Posts: 4,785
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Anonymous caller reject...

I've had this service for some time and, up until recently, it performed pretty well. Of late, however, I notice that there are calls getting through and when I 1471 I get the message "We do not have the callers number".

This happened this evening and I rang VM customer services (Punjab branch) only to be told that I should phone the (FREE) TPS and register with them to make sure that I didn't receive any further calls.

When I asked why VM were charging me for a service which the CS operator themselves admitted was not fit for purpose and which they advised the TPS offer for free "People can withhold their number and get around our system but not the TPS system" there was a stunned silence.

Can any of the "in house" boffins who frequent CF explain the rationale?

Over to you chaps / chapettes.
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