Cable Forum - View Single Post - Virgin Media Customer Service- Your Personal Experience

patmoss · 28-05-2007, 16:38

I have written to them twice and even sent an email.
I have had the standard reply on all three occasions. "Sorry we are very busy at the moment and your reply could take a little longer than normal.
This was the same on the letters and email.
Considering that the first letter was written on the 29th March 2007 and I have yet to recieve a reply I think that the customer services department is a figment of someones imagination and no such place exists. They are all trying to attract new customers and dont give a fig for you once you have signed up.

28-05-2007, 16:38	#87
patmoss Inactive Join Date: May 2007 Posts: 2	Re: Virgin Media Customer Service- Your Personal Experience I have written to them twice and even sent an email. I have had the standard reply on all three occasions. "Sorry we are very busy at the moment and your reply could take a little longer than normal. This was the same on the letters and email. Considering that the first letter was written on the 29th March 2007 and I have yet to recieve a reply I think that the customer services department is a figment of someones imagination and no such place exists. They are all trying to attract new customers and dont give a fig for you once you have signed up.