[Sidewinder]

im a virgin media employee and to be honest, its appauling at the minute, we have the old NTL freedom with us, and we dont have the accounts on our systems or a transfer number so have to give a number to the customer, we have cable customers transfered to our non cable sales when they want to know about there billing, its a complete utter joke for us to be branded the "number 1 ISP" when we fail at so many things, im sick of the stuff that we have to lie about, its time for virgin to learn a lesson that the customers own the company not the shareholders

---------- Post added at 05:53 ---------- Previous post was at 05:52 ----------

also we claim all of our call centers are based in the UK, we use it as a unique selling point for our company, so this is a new lie to me, and one that should be bought around to the customers of virgin media :@