Quote:
Originally Posted by joglynne
A follow up to my previous post.
I have just received an e-mail questionnaire from Virginmedia following up the original phone call I made to them.
I was asked whether the phone call was OK and, whether I would recommend Virginmedia services to a friend or a colleague.
They have said that they may get in touch to talk about my answers but as I was quite scathing about the first call I made to 151 and also about the state of the over subscription on the Baguley server I doubt whether I will hear from the again. 
Has any one else had a follow-up e-mail and if youhave , did you get a follow-up phone call? |
Ah yes, I had one of them, nothing ever happened, just an exercise in making it look like they really do want to improve things in the future, the fact that probably thousands of these go out every day speaks volumes?