Cable Forum - View Single Post - Virgin Media Customer Service- Your Personal Experience

sk8er_boi6000 · 15-12-2008, 12:18

Sadly, whilst my services have been excellent, their customer service is not really overly helpful in all honesty.

They won't allow me to put pin protection on all movies all of the time, or even disable On Demand Movies, they won't allow me to block all the calls that I want to on my phone, just quoting some crap about what is available on their exchange.

I have had several bills ran up thanks to that, mainly because of members of my family ordering movies without my permission, and I have no doubt that's the way that Virgin like it. Kinda frustrating really.

15-12-2008, 12:18	#208
sk8er_boi6000 Inactive Join Date: May 2007 Posts: 123	Re: Virgin Media Customer Service- Your Personal Experience Sadly, whilst my services have been excellent, their customer service is not really overly helpful in all honesty. They won't allow me to put pin protection on all movies all of the time, or even disable On Demand Movies, they won't allow me to block all the calls that I want to on my phone, just quoting some crap about what is available on their exchange. I have had several bills ran up thanks to that, mainly because of members of my family ordering movies without my permission, and I have no doubt that's the way that Virgin like it. Kinda frustrating really.