Cable Forum - View Single Post - 100M Harrogate

General Maximus · 06-05-2012, 17:51

ignore customer services, the vmng300 is can handle 100mbit no probs and you dont want to be replacing it unless you/they can actually prove it is the "modem" which is faulty. The shub is a combi modem/router which you do want to be putting in modem mode and using your existing router. I would still keep the vmng300 though because simply swapping the modem isnt going to fix your power levels. Can you post your power levels now so we can see if they have changed? If they say there was an outage it means it isnt specific to you and it is an area fault. Hopefully they took it down for an hour while they fixed whatever was causing your initial problem.

06-05-2012, 17:51	#19
General Maximus Ran Away Join Date: Nov 2008 Location: Lincoln Services: phone + 1gbit BB + SkyQ Posts: 11,021	Re: Harrogate - Slow and intermittent ignore customer services, the vmng300 is can handle 100mbit no probs and you dont want to be replacing it unless you/they can actually prove it is the "modem" which is faulty. The shub is a combi modem/router which you do want to be putting in modem mode and using your existing router. I would still keep the vmng300 though because simply swapping the modem isnt going to fix your power levels. Can you post your power levels now so we can see if they have changed? If they say there was an outage it means it isnt specific to you and it is an area fault. Hopefully they took it down for an hour while they fixed whatever was causing your initial problem.