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djmagnifique · 29-12-2016, 20:32

I get this problem as well. I can be sat 1 metre away from the hub and it shows poor signal strength when trying to connect my phone to 2.4Ghz. After a little while it connects to 5Ghz and I have no more problems. It looks like it has been an issue for a while as there are threads on the Virgin community forums about it. I would get a seperate router but I don't physically have a spare power socket near the pc to plug one in.

It's also causing the same problem with my kids tablets.

29-12-2016, 20:32	#10
djmagnifique cf.geek Join Date: Jan 2006 Location: Thornaby Age: 49 Services: XL tv with 2x V6 boxes, M phone, 350Mb broadband Posts: 791	Re: 2.4Ghz connection loss I get this problem as well. I can be sat 1 metre away from the hub and it shows poor signal strength when trying to connect my phone to 2.4Ghz. After a little while it connects to 5Ghz and I have no more problems. It looks like it has been an issue for a while as there are threads on the Virgin community forums about it. I would get a seperate router but I don't physically have a spare power socket near the pc to plug one in. It's also causing the same problem with my kids tablets.