Cable Forum - View Single Post - Tivo V6 Virgin Media V6

TheWazzer · 27-12-2016, 18:37

I upgraded to VIP package last month from 100mb, Skysports and Weekend calls, can't remember exactly what old package was called. I also already had two Tivo boxes.

When I enquired this afternoon about replacing smaller 500gb Tivo box with V6 CS said it would be £49.95 but my bill would go up by just over £6 per month as well, even CS couldn't explain why.

I then mentioned that Virgin Media website the VIP package came with two V6 boxes, where do I stand when Virgin advertise a package but won't honour it with current customers?

27-12-2016, 18:37	#2532
TheWazzer Inactive Join Date: Jan 2008 Posts: 27	Re: Virgin Media V6 - Powered by TiVo(new STB) I upgraded to VIP package last month from 100mb, Skysports and Weekend calls, can't remember exactly what old package was called. I also already had two Tivo boxes. When I enquired this afternoon about replacing smaller 500gb Tivo box with V6 CS said it would be £49.95 but my bill would go up by just over £6 per month as well, even CS couldn't explain why. I then mentioned that Virgin Media website the VIP package came with two V6 boxes, where do I stand when Virgin advertise a package but won't honour it with current customers?