Quote:
Originally Posted by chunkymonkey
Just call up and say the picture on your TiVo keeps freezing and blocking. Then they'll book an engineer to come and fix that imaginary problem. Then when they arrive just say you want the box moved, it will be an easier job for the engineer as he won't need to try and locate and fix a fault but just simply move a box.
|
Not good advice. VM have a policy in place that if they cannot find a fault with the equipment, then they will charge a fee.
As the VM rep advised to the customer - Better to just move the box by purchasing extra cable. 30 Second job. Why waste an engineer call out for something that can be done so easily?