They're breaking the T&C's stated in the offer. You should only be charged your normally monthly cost for M broadband. The £7 extra shouldn't be charged until the second month, unless you cancel first
.
From
http://www.virginmediapeople.com/12days/
T&C's from day 3.
Quote:
You will continue to be charged at your usual monthly rate for size: M broadband service for the first 30 Days.
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