im due to move to a new build within 2 weeks so rang virgin to get the services changed over to new address. I was told that my house hasnt yet been registered with Royal Mail which would take in numbers 283 to 289 of that road as they are the new builds. When I asked how long it would take to sort she said it mightnt happen as Virgin only provide service to 269 anyway and 271 to 281 cant get Virgin. Any help on what my options are!!!