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APS · 25-07-2017, 08:42

The problems are still as reported in this thread by me and others: http://www.cableforum.co.uk/board/sh...php?t=33704791

Basically we get very slow download speeds (20-60 Mb/s) and page timeouts during core business hours. This is now a well known issue for the fixed IP service known about by some field engineers, 2nd level support and business customer service.

Apart from the main problem VM also seem to be unable to promise to notify us when it is fixed and insisted on clearly down the fault ticket as there is a known work around - which is to move to the dynamic IP service! We will have to keep testing it every few days to check performance it seems as we are not using the line actively, except as an emergency backup, in its current state.

25-07-2017, 08:42	#13
APS Inactive Join Date: Jan 2004 Posts: 216	Re: Business Broadband Static IP The problems are still as reported in this thread by me and others: http://www.cableforum.co.uk/board/sh...php?t=33704791 Basically we get very slow download speeds (20-60 Mb/s) and page timeouts during core business hours. This is now a well known issue for the fixed IP service known about by some field engineers, 2nd level support and business customer service. Apart from the main problem VM also seem to be unable to promise to notify us when it is fixed and insisted on clearly down the fault ticket as there is a known work around - which is to move to the dynamic IP service! We will have to keep testing it every few days to check performance it seems as we are not using the line actively, except as an emergency backup, in its current state.