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spiderplant · 11-01-2008, 18:21

Welcome!

It's definitely either a box or smartcard fault. When they've swapped the box, do you know whether they left you with the same smartcard? If so, it's probably a faulty card. You'll need to call them. Again.

Also, make sure the box there's plenty of space around the box to keep it cool. Sometimes these problems only show up when the box gets hot.

11-01-2008, 18:21	#2
spiderplant cf.mega poster Join Date: Jun 2003 Posts: 8,898	Re: cable tv not working correctly Welcome! It's definitely either a box or smartcard fault. When they've swapped the box, do you know whether they left you with the same smartcard? If so, it's probably a faulty card. You'll need to call them. Again. Also, make sure the box there's plenty of space around the box to keep it cool. Sometimes these problems only show up when the box gets hot.