Cable Forum - View Single Post - Virgin Media Customer Service- Your Personal Experience

snazzy · 24-10-2007, 15:51

Now if only everyone like me could get that kind of service we'd be on to a winner. My problem is with my broadband constantly thinking I'm a brand new user and my having to enter PID numbers all the time. On Sunday I had to do this four times. I too have had someone call me. I took the time to actually write in, but it still has not been resolved. If I did not rely on them for my TV, Phone and Broadband I wouldn't even be having this chat, I'd be long gone down the road.

24-10-2007, 15:51	#119
snazzy Inactive Join Date: Oct 2007 Location: Manchester Age: 62 Services: BB/TV/Phone Posts: 204	Re: Virgin Media Customer Service- Your Personal Experience Now if only everyone like me could get that kind of service we'd be on to a winner. My problem is with my broadband constantly thinking I'm a brand new user and my having to enter PID numbers all the time. On Sunday I had to do this four times. I too have had someone call me. I took the time to actually write in, but it still has not been resolved. If I did not rely on them for my TV, Phone and Broadband I wouldn't even be having this chat, I'd be long gone down the road.