Re: Moans and Pet Hates part 8
Train companies, I wish they would train their staff better. Relative had to change travel plans, and we were told that both tickets she had for travel last Friday were valid for travel for 5 days afterwards, yet today on the train she finds out that Virgin CS woman (who was in the black hole of Calcutta and spoke very poor English) was wrong and the ticket for the second half of the journey was wrong. So cost her £35 on the train. Spitting feathers now, and seriously considering complaining to Virgin about it.
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