[Peter_]

Are you an existing customer or a returning customer.

If existing what modem do you have.

The disk has not been issued for over a year and is not compatible with Vista, so all you do is connect up an ethernet lead and you will be online.

Any other information such as your email address are available on the numbers below.

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Tech Support is open 24/7 on the numbers below.

For help with your TV or Phone and for Broadband Technical Support:

Call Product Support/Faults on 151 option 2 from your Virgin Media Phone. It's absolutely free.

Or call 0845 454 1111 from any other phone line.
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