Cable Forum - View Single Post - 50M Think Broadband Ping Monitor Results (POST YOURS)

SnoopZ · 16-10-2013, 22:31

It is like banging our heads against a brick wall on the VM thread, even when presented with tbb graphs that show the exact same problem they still want to treat us all separately and keep checking our modem stats which is obviously pointless, i feel like i am talking to offshore support, so i give up as i don't want them to book me an engineer visit for something i know is not the issue! grrrr

I know it'll get fixed soon enough but how can they be so blind after all the evidence!

16-10-2013, 22:31	#4146
SnoopZ CF Resident Dog Join Date: Mar 2005 Posts: 14,271	Re: Think Broadband Ping Monitor Results (POST YOURS) It is like banging our heads against a brick wall on the VM thread, even when presented with tbb graphs that show the exact same problem they still want to treat us all separately and keep checking our modem stats which is obviously pointless, i feel like i am talking to offshore support, so i give up as i don't want them to book me an engineer visit for something i know is not the issue! grrrr I know it'll get fixed soon enough but how can they be so blind after all the evidence!