[Martyn]

that didnt help at all... staff knew nothing about it i even had to tell them to raise an IT support ticket....

VM still using offshore call centres? i thought that was illegal? something to do with dataprotection??

i can't remember but im sure i read it on here ageeeees ago...

thanks anyway hopefully the guy wrote the correct information in the support ticket. so will be fixed next week sometime, really bad since it was working... then stopped =-/