Thread: TiVo Are we back to normal?
View Single Post
Old 14-09-2016, 21:29   #33
RichardCoulter
cf.mega poster
 
Join Date: Jan 2008
Posts: 10,092
RichardCoulter has disabled reputation
Re: Are we back to normal?

Quote:
Originally Posted by seedybob View Post
Was just on the phone to customer services considering cancelling following the price rise. The guy on the line said to

Press HOME
Press Thumbs Down
Press Thumbs Up
Press Play x twice
your screen goes blank for about 30 seconds then there is an improvement in the speed. Seems marginally better when I tried it. Was told the new V6 box is due in November not that we trust their reliability of information.

Oh and I saved around £23 per month by threatening to quit.
I'm sure (happy to be corrected) that SP said that this wouldn't do any good and that it's a myth that goes round the call centres from time to time.

---------- Post added at 21:29 ---------- Previous post was at 21:29 ----------

Quote:
Originally Posted by Horizon View Post
That's made my box more responsive, at least for now. Thanks!

So all the talk about the problem lies with the hardware is nonsense, its the software. Perhaps VM/Liberty should hire people who actually know how to write code.
I'll give it a go too if it's improved your box
RichardCoulter is online now   Reply With Quote