[haggis_muncher]

Thanks guys, if Virgin had phoned me it would have been annoying but i would have understood the reasons but lack of communication is very poor in my book.

Just fyi i originally gave them 2 dates for the install and they changed it to this week meaning i had to take a half days holiday (i work shifts).

Yesterday i was on the phone for approx 20 mins today 25 mins, cs is in my opinion shocking/non-existent.

I now need to contact O2, BT & Sky to cancel the cancellations that are in process.

Funnily enough i will probably try and join Virgin again but will leave it until after crimbo to let the dust settle,
and this time i would take one service at a time.

From my point of view Virgin have lost out on a minimum of £650 or so over the next 12 months but then again i am only one little customer.

Anyway hopefully my refund will come through for 2 box activation fees.

Cheers