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**Chris** · 01-10-2010, 18:38

Sounds like the duct is blocked, meaning they will have to excavate before they can pull a cable through for you.

They should still have made a better effort at phoning you though. If they had two numbers, presumably one of them would have reached you?

01-10-2010, 18:38	#5
Chris Trollsplatter Cable Forum Team Join Date: Jun 2003 Location: North of Watford Services: Humane elimination of all common Internet pests Posts: 36,929	Re: Basingstoke install no show Sounds like the duct is blocked, meaning they will have to excavate before they can pull a cable through for you. They should still have made a better effort at phoning you though. If they had two numbers, presumably one of them would have reached you?