Quote:
Originally Posted by haggis_muncher
As the title says really, was supposed to have Virgin installed today between 1pm and 6pm.
6.30pm comes and i get on the phone to the install team and end up speaking to some overseas chap, who frankly is a waste of time.
Get back on the phone, choose cancellations this time and after getting the choice of what music to listen to  (how flaming mad is that) i speak to another lady who promptly transfers me back overseas only this time i have no music choice but am informed of a 19 minute wait  /phone/slam/kick cat!!
Sorry for venting but i have lost a half days holiday over this and will probably just phone up and cancel tomorrow |
Sorry to hear that
I take it you have given VM a valid contact number? If so then there is no excuse for not contacting you if there was a problem.
Call just after 8am to speak to Customer Care and hopefully it can be sorted out for you.
Let us know how you get on.