Thread: VM Business New VM Business service - 350Mb
View Single Post
Old 05-09-2017, 23:37   #53
bma
Inactive
 
Join Date: Sep 2017
Posts: 3
bma is an unknown quantity at this point
Re: New VM Business service - 350Mb

I've been bitten by this - they're still selling it, despite their tech support people knowing about the issue (one of them actually said to me today "I don't know why the sales team still sell it").

This was a residential-business transfer, and the whole point was for static addressing, now, due to the botched install, I've been left with a 20mbps internet connection and no phone line. Now my options are basically pay £80/month for 20mbps internet with static IPs, lose the static IPs - which negates the point of business or going back to residential - doing so loses our phone number as they can't be moved from bus to residential, and means renegotiating with residential.

It's crap that they're not telling people about this though. That's verging on fraud - they know they can't supply a service, but sell it anyway.
bma is offline   Reply With Quote